Upon check-in at your hotel, you may be required to provide an **advance/security deposit**, the amount of which will depend entirely on the individual hotel’s corporate policy. This deposit will be fully refunded to you upon check-out, minus any charges for items taken from the room mini-bar or any additional fees (such as late check-out or recorded damages to the accommodation).

Please note that tickets for attractions, museums, trains, cable cars, ferries, independent rides, safaris, etc. **are not included** unless explicitly stated in writing as a part of your custom structural package blueprint.

For any specific questions regarding cancellations and refunds, please consult our formal Cancellation Policy documents. In the event that we are unable to fulfill our services due to technical reasons, we reserve the right to issue a **full refund** directly to the original source.

Costs for various attractions for children are based strictly on the age provided at the time of booking. If the local ground service provider decides to charge additional fees based on the **physical height of the children** or incorrect information provided in the passport, the customer will be responsible for covering these costs on-site.

Please ensure that all guests’ passports are valid for **at least 6 months from the date of travel**. We can assist with the visa application process for our passengers; however, the granting of a visa is solely at the discretion of the Embassy. If a visa is rejected or delayed by the Embassy for any reason, we are not liable to provide a refund, and our respective cancellation policies will apply.